Privacy Policy

Taxus Street Coffee (“we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how information is collected, used, and shared when you visit our website, place an order, interact with our services, or communicate with us online.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, as well as certain information automatically collected through website usage.

Information You Provide

This may include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order information
• Payment details processed through third-party providers
• Messages submitted through contact forms
• Wholesale inquiry information
• Newsletter or marketing signups

Information Automatically Collected

When visiting our website, certain technical and usage-related information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring websites or links
• Website interaction and usage data

This information may be collected through cookies, analytics platforms, pixels, and similar tracking technologies.

2. How We Use Information

We may use collected information to:

• Process and fulfill orders
• Provide customer support
• Communicate regarding orders or inquiries
• Improve website functionality and user experience
• Analyze website traffic and performance
• Send occasional marketing or promotional communications
• Respond to wholesale inquiries
• Maintain website security and prevent fraudulent activity
• Comply with legal obligations

3. Online Ordering & Third-Party Platforms

Certain ordering, payment processing, and order-ahead functionality may be provided through third-party platforms, including Square.

When using third-party ordering systems, your information may also be collected and processed according to the privacy policies and terms of those providers.

Taxus Street Coffee does not control the privacy or security practices of third-party services and encourages users to review their policies directly.

4. Payment Information

Payment transactions are securely processed through trusted third-party payment providers. Taxus Street Coffee does not store complete credit card or payment information on its servers.

5. Cookies, Analytics & Tracking Technologies

Our website may use cookies, Google Analytics, Meta Pixel, Square tracking technologies, and similar tools to improve functionality and better understand how visitors interact with the website.

These technologies may help us:

• Remember user preferences
• Analyze website traffic and visitor behavior
• Improve website performance and user experience
• Measure marketing and advertising effectiveness
• Understand product and content engagement

You can typically adjust your browser settings to disable cookies or tracking technologies, though some website features may not function properly as a result.

6. Marketing Communications

If you sign up for emails, promotions, or newsletters, we may occasionally send marketing communications related to:

• New coffee releases
• Promotions and special offers
• Events and pop-ups
• Company updates
• Product announcements

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

7. Sharing Information

We do not sell personal information to third parties.

We may share information with trusted third-party providers when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics services
• Email marketing platforms
• Online ordering providers

Information may also be disclosed when required by law or necessary to protect our business, customers, or legal rights.

8. Data Security

We take reasonable administrative, technical, and security measures to help protect personal information and maintain website security.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While we work to safeguard information submitted through the website, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or social media services.

Taxus Street Coffee is not responsible for the privacy practices, policies, or content of third-party websites or services.

10. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to remove that information.

11. Virginia Privacy Rights

Taxus Street Coffee is based in Virginia and values customer privacy. Depending on applicable law, Virginia residents may have certain rights regarding personal information, including the right to:

• Request access to personal information
• Request correction or deletion of personal information
• Opt out of certain targeted advertising or marketing activities
• Request information about how personal data is used

To submit a privacy-related request, please contact us using the information provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected by updating the “Last Updated” date at the top of this page.

Continued use of the website after updates are posted constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy or how information is handled, please contact:

Taxus Street Coffee
Chesapeake, Virginia
Email: taxusstreetcoffee@gmail.com
Phone: (757) 324-3564